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Ecommerce Services

Modern commerce — engineered for speed, search, conversion and data.

We build on the platform that gives your business the biggest edge, then engineer it to perform: sub-second pages, SEO in the architecture, a checkout tuned for conversion, and every interaction feeding your data. Every service here is available as a project, as monthly support, or as a fully managed service.

Sentry's Ecommerce service builds and manages stores on Shopify, WooCommerce, BigCommerce, Magento or a fully headless stack — chosen against your margin model rather than our preference — and engineers them for sub-second pages, search and checkout conversion.

Ecommerce Services — service sheet A one-page PDF: what it is, the value it creates, and the outcomes.
Download · coming soon

What Ecommerce Services delivers

The right platform

Shopify, WooCommerce, Magento, BigCommerce, PrestaShop, Medusa JS or commercetools — matched to your catalogue, team and margins, not sold to you.

Composable when it counts

Headless storefronts in Shopify Hydrogen, BigCommerce Catalyst, Next.js or Astro over Shopify, BigCommerce, Magento (Adobe Commerce), WooCommerce, PrestaShop, Medusa JS or commercetools, with content in Sanity — for maximum speed and design freedom.

Migrations in any direction

Between any of the five platforms, or from OpenCart, Wix, Squarespace or a custom build — products, customers, orders, reviews and every old web address carried across.

Payments and shipping

Stripe, PayPal, Adyen, Klarna, Worldpay, Apple Pay and Google Pay; ShipStation, Royal Mail Click & Drop, DPD, Evri and third-party warehouses.

Connected to your business

Accounts and stock systems, product-information systems, CRM and email marketing, with custom app and API work where no connector exists. We check the order reaches the warehouse and the accounts, not just that the connection shows as working.

Selling internationally

Local currency, translated storefronts that appear in each country's own search results, and local payment methods, tax and duties per market.

Themes built for speed

Custom and adapted themes on every platform, tested for load speed, accessibility and mobile checkout before release.

A/B testing, not guesswork

Product page, basket and checkout changes run as controlled tests, and shipped only once measured against the current version.

Monthly support or managed service

Every service on this page is also available as monthly support — updates, security patches, uptime monitoring, fixes and improvement hours — or as a fully managed service that runs the store's technology and reports measured results monthly.

Primary tools

ShopifyWooCommerceMagentoBigCommercePrestaShopMedusacommercetoolsShopify HydrogenBigCommerce CatalystAstroNext.jsSanity

Secondary tools

CloudflareSentry.ioInfisicalPlaywrightLookern8nOpenAIAnthropic ClaudeKlaviyoStripe

One data layer · measured & owned

Every service creates data that is captured, measured and owned.

Ecommerce Services doesn’t just run. It generates signal. We land that data in one warehouse and turn it into live KPIs tied to a named owner, so performance is attributable and acted on, never trapped inside a single tool.

Data warehouse

Supabase Snowflake Keboola BigQuery

KPIs, dashboards & apps

Plotly Retool Apache Superset

Platform-agnostic: we connect what you already use and add a warehouse only where it earns its place.

See the full technology stack & how we select it →

Drive Growth
Reduce Risk
Improve Efficiency
Increase Value

KPIs we move — measured, owned, reported

Conversion rate Average order value Cart abandonment Page speed Customer lifetime value

Every KPI is tied to a named owner and a target agreed up front — so this service is accountable to outcomes, not activity, for every stakeholder who consumes the value.

Capability Maturity — we walk you up the five levels

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Level 1 · Initial — reactive — firefighting; success rides on heroicsLevel 2 · Managed — planned per team — results still inconsistentLevel 3 · Defined — standardised — repeatable, fewer deals lost to chaosLevel 4 · Quantitatively Managed — measured — forecast with confidenceLevel 5 · Optimising — self-improving — compounding margin & advantage

Operated at Level 5 · Optimising — self-improving, measured and owned. We track this rank and raise it over time. See the five levels →

Five ways to sell — matched to your model

Shopify

Hosted SaaS

The fastest route to live in commerce. Hosting, payments and checkout are fully managed — minimal ops to carry — and we engineer it to convert.

Best for · DTC brands moving fast

WooCommerce

WordPress · open source

Commerce inside WordPress — total control and no licence fees, with the upkeep owned and managed by us.

Best for · Content-led stores on WordPress

BigCommerce

Hosted · no transaction fees

Hosted like Shopify but open by API, with no transaction fees and strong B2B built in — engineered for scale.

Best for · Scaling & B2B catalogues

Magento

Adobe Commerce · enterprise

Open-source enterprise commerce — deep customisation for complex catalogues and large operations, built and managed to perform.

Best for · Complex, high-volume retail

PrestaShop

Open source · European favourite

Open-source commerce widely used across Europe — full control of the code and the data, built and managed to stay fast, secure and current.

Best for · Multi-language stores wanting full control

Medusa JS

Open source · headless-first

Open-source, headless-first commerce on Node.js — own the code and data, with a Next.js or Astro storefront and content in Sanity.

Best for · Custom commerce with full ownership

Headless Commerce

Composable

Any front end over any commerce engine — a custom storefront in Astro or Next.js, content in Sanity, your commerce engine over API. Sub-second, edge-served, with total design freedom.

Best for · Performance & bespoke UX

Why this matters

Functional value, value-stream value, and why it can't be ignored.

Functional value

Engineers modern storefronts for speed, search, conversion and data — edge-served, composable and measured end to end.

Value-stream value

The point of exchange where the value stream is realised as revenue: marginal gains in speed and conversion here multiply across every order and compound the data that improves everything upstream.

Why you can't ignore it

In commerce, milliseconds are money — slow, generic stores haemorrhage conversion to faster rivals on every visit. The loss is invisible per session and brutal at scale: orders you already paid to acquire, walking away.

Security risk report: WordPress & WooCommerce vs Astro + Sanity — scored 75 / 85 vs 30 out of 100. Read the full comparison →

Going headless — when performance & experience are the edge

Composable storefront.

A custom front end in Astro or Next.js, content in Sanity, and your commerce engine plugged in over API — sub-second pages, edge-served, with total design freedom.

Sanity + CommerceContent + catalogue API
Astro / Next.jsStorefront build
CloudflareEdge + R2
We don't sell you a platform — we engineer an outcome. The right build ships fast, converts hard and scales without quietly draining margin into fees, hosting and maintenance.

How we select technology

We choose technology last, for the outcomes it has to earn.

Never tech for its own sake. A tool joins the stack only where it measurably protects value, cuts cost or speeds delivery. It must fit a designed system, be owned where it counts, and be measurable from day one. How we select technology →

Speed

Modern, edge-served stacks are sub-second. Slow surfaces cost conversion and SEO every single day.

Cost

Cut licence, hosting and per-task SaaS fees. Pay for capability, not lock-in or idle enterprise tiers.

Security

Flat, edge architecture with almost nothing left to attack: fewer moving parts, smaller surface.

Ownership & no lock-in

Composable and self-hosted where it counts, so you own the system, not rent someone else’s.

Measurability

Clean data and KPIs built in. You cannot improve, automate or apply AI to what you cannot measure.

Fit to process

The right tool for a designed system, selected against process readiness, so it amplifies, not adds friction.

How we deliver · DMAIC

Every Ecommerce Services engagement runs on DMAIC.

Define the goal and its value, measure the baseline, analyse the real constraint, improve with a controlled build, then control the gains, so results are predictable, repeatable and defensible, not down to luck.

DDefine

Agree the goal, value, budget & timescale up front.

MMeasure

Baseline the KPIs above: current state, not guesswork.

AAnalyse

Diagnose the real constraint and the solution needed.

IImprove

Build the chosen solution; prove the uplift.

CControl

Lock in the gains; monitor and sustain them.

FAQ

Common questions

Which ecommerce platform should we be on?

Whichever gives your business the biggest edge — Shopify, WooCommerce, BigCommerce, Magento, or a headless storefront in Astro or Next.js over any commerce engine. Sentry matches the platform to your margin model rather than selling the one it prefers to build on, because platform fees quietly compound against margin for years.

Why does store speed matter so much in ecommerce?

Because milliseconds are money. Slow, generic stores lose conversion to faster rivals on every visit, and the loss is invisible per session and brutal at scale — orders you already paid to acquire, walking away. Sentry engineers for sub-second pages because that is where recovered margin actually lives.

When is headless worth it for a store?

When speed and design freedom are worth more to you than the simplicity of an all-in-one platform. Sentry builds composable storefronts in Astro or Next.js over an existing commerce engine, so the shopfront gets edge performance while the commerce logic stays where your team already runs it.

Do you handle SEO for an ecommerce site, or is that separate?

It is built into the architecture rather than added afterwards. Search performance, page speed and the data layer are engineered as part of the build, so that every interaction feeds your data and the store is measurable end to end from the day it ships.

We are already on a platform. Do you have to rebuild the store?

Not by default. Sentry starts with a free Discovery session and a Financial Value Model to establish what your current store is actually producing and where margin is leaking. Rebuilding something that converts is a cost, not a strategy.

What does managed ecommerce cost?

Sentry's managed services start at £3,000 per month, scoped to the work, with third-party tool costs for the services we manage included up to a fair-use cap; paid advertising spend is excluded. Managed services are priced as a percentage of your annual sales, and the percentage rises with the service level you choose — Protect, Enhance or Create. We confirm the figures in your quote.

Start here · the free first step

Ecommerce Services starts the same way every engagement does: with Discovery.

Two distinct moves. A free, no-obligation Discovery Session to frame your biggest measurable constraint and what it may be worth, with a one-page written summary afterwards. Then, where the evidence warrants it, the paid Discovery & Blueprint: 14 written outputs (value model, roadmap and business case) before a pound of delivery is committed.

1
Discovery SessionFree · no obligation
2
Discovery & BlueprintPaid · 14 written outputs

Engaged alone or as one engine

Every service is outcome-led, with measurable targets agreed at the outset.

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